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Privacy Notice

UK Legal Framework

This notice is prepared in line with UK GDPR, the Data Protection Act 2018, and applicable ePrivacy requirements.

Data We Collect

Name, email address, optional phone number, message content, cookie preferences, technical logs, and anti-fraud records where required.

Why We Process Data

We process data to respond to customer requests, provide service communication, maintain website security, and comply with legal obligations.

Lawful Bases

Consent, legitimate interests, contract-related communications, and legal obligations where relevant.

Retention Periods

Customer enquiry records are generally kept for up to 24 months unless longer retention is needed for legal or complaint handling purposes.

Your Rights

You may request access, correction, erasure, restriction, objection, or portability. You may also withdraw consent where processing is based on consent.

Security Measures

We use HTTPS, restricted access controls, operational monitoring, and periodic policy reviews to protect data integrity and confidentiality.

International Transfers

If data is transferred outside the UK, we apply recognised safeguards such as standard contractual terms and risk controls.

Contact and Complaints

Email: feedback@skeletongloworga.world

Address: 106-108 High St, Rayleigh SS6 7BY, United Kingdom

You may lodge a complaint with the Information Commissioner's Office in the UK if you believe your data rights have been affected.

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